Cashier free checkout adopted by 70% of customers, voluntarily
Customers pick AI checkout over traditional lanes more than 70% of the time, across 500+ locations that handle nearly a billion transactions a year, built on vision based checkout and real time cloud processing.
The Opportunity
A high volume convenience technology operator runs 500+ locations and roughly a billion transactions a year. Shoppers expect an Amazon like, queue free experience as standard, something traditional checkout couldn't deliver without piling on labor cost.
It needed a cashier free model that could scale across 500+ global locations, and a checkout customers would choose on their own.
The Transformation
A vision based, autonomous checkout system recognizes what a shopper takes and bills them automatically, no scanning, no line. Customer interactions are captured through the mobile app, with video data uploaded to the cloud. A Google Cloud Function assigns the transaction, Pub/Sub triggers the ML model, and the result returns to the shopper’s device instantly.
Customers prefer it by a wide margin, checkout moves faster, and it has become the capability the operator’s own sales team leads with.
Checkout That Recognizes What You Take
Vision based autonomous checkout recognizes what each shopper picks up and bills them automatically, running on real time cloud architecture end to end, no scanning, no line.
Real Time Processing Pipeline
Customer interactions are captured via the mobile app, with video data uploaded to the cloud. A Google Cloud Function assigns the transaction, Pub/Sub triggers the ML model, and the processed result returns to the shopper's device instantly.
A Model That Sharpens With Use
The model gets sharper with every transaction, and close to a billion transactions a year feed that improvement, accuracy compounds instead of staying fixed at launch.
Scale Without the Labor Cost
The platform scaled to 500+ locations without a matching rise in labor cost. Adoption by choice, not mandate, makes it the operator's own sales team's leading proof point.
Of customers choose the AI checkout over traditional lanes
Saved on every transaction
Locations scaled without a matching rise in labor cost
Transactions supported annually